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How do I set up Outlook with my Incognito Solutions Inc. email account?

Answer: You can easily set up and use Outlook* with your Incognito Solutions Inc. Webmail account.

Step 1: From the Tools menu on the top menu bar of your Outlook program and click Accounts.

Step 2: Click Add and then Mail on the top right side of the dialogue box.

Step 3: Type in your Display Name. This is the name that will appear in the From field on your outgoing messages. Then click Next. Like "Bob Campbell"

Step 4:
Type in your email address. This is the address people will use to send you an email. It will look similar to Then click Next.

Step 5: Select POP3 as your incoming mail server.

Then type in your Incoming and Outgoing Mail Server names.

Incoming Mail Server name: (replace .com with .net, .org or whatever extension your domain name uses)
Outgoing Mail Server name:

Then click Next.

Step 6: Type in your email address as your account name.

Type in the password that you used when you set up your email account.

Then click Next.

Step 7: Click on the Servers tab.

Step 8: In the Outgoing Mail Server section, check the box My server requires authentication. Then click Settings. Use same settings as incoming server.


*These instructions are for Outlook 2000, but other versions are similar.

How do I use Webmail?

In addition to your email account(s), we provide you -- free of charge -- our feature-rich online email program, Web-Based Email, which enables you to access your email account from any Internet connection. Web-Based Email includes advanced Spam Filtering technology, plus a customizable user interface, message threading, and message highlighting.

To access your Web-Based Email account, go to the following Web address: click here or simply type into your browser

Once there, log in by entering your user name (email address) and password.


If you are using Microsoft Outlook or Outlook Express for your email, our free Spam Filter allows you to add spam filtering to your mail account. When you set up your email account you will have the option of applying the Spam Xploder spam filter to the account. If you choose this option, the spam filter will be activated when you complete the setup process. You can turn filtering off at any time.

If you are using Web-Based Email, the Spam Filter is automatically activated when you log in to your account. You can deactivate it manually from the program menu, if so desired.



The Spam Filter Management Client adds spam-filtering technology to Microsoft Outlook and Outlook Express email accounts. The Spam Filter Management Client allows you to drag-and-drop messages from your mailbox into the "spam" or "not spam" areas of the management client interface, thus enabling you to train the spam filter and add senders and domains to your personal black- and whitelists.

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The Spam Xploder spam filter allows you to customize the filter's sensitivity to incoming bulk mail by changing the "Spam Filtering Strength" level. There are five settings: "Very Low," "Low," "Medium," "High," and "Very High." The higher the strength level, the more incoming mail will be considered spam by the filter. By default, the Spam-Filtering strength is set to "Very Low." You can change the setting using the "Spam Settings" menu in Web-Based Email or from the "Options" menu in the Spam Xploder Management Client. If you do not know which strength level suits you best, you can experiment with various settings until you find one that suits your personal preference.
Email back-up:
We backup the email accounts on a daily basis. If you need to restore the email, we can go back as far as 30 days.


Web-Based Email is easy to use, and the intuitive interface makes it simple to adjust the program to your personal preferences. However, if you need assistance with anything, please review the Web-Based Email Quick Tour, which
will walk you through the main program features.

To start the Quick Tour, click here

For a tutorial on using Outlook, click here    How to setup Outlook Express (from Microsoft)

Both Web-Based Email and the Spam Filter Management Client also include comprehensive program help systems
that you can access from within the programs. If you need further assistance, you can contact
Incognito Solutions Inc. Customer Support via:

+ Email:
+ Online: click here
+ Telephone: 480-624-2500


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