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What is an Outlook Hosted Exchange email account?

Microsoft Exchange is the world's most popular business messaging platform, with almost 60% of the market. It boosts company productivity through advanced features like always-synced email, files, calendars and contacts; mobile access on devices such as the Treo or Motorola Q; advanced Web mail; shared calendars that let employees see colleagues’ availability to schedule or rearrange meetings, book conference rooms and plan projects; shared task lists that allow 'to do' lists to be created and assigned, then shared with team members; and shared contacts which guarantee that customers' contact details will never be lost or misplaced.

Why Exchange outsourcing? The cost of running a Microsoft Exchange server ‘in-house’ is simply too much. Upfront costs can exceed $10,000, plus staff time to maintain the server. This is why 'managed Exchange hosting' or ‘Exchange outsourcing’ makes sense for smaller businesses. Exchange server outsourcing means that a specialist IT company runs the technology and charges businesses a small monthly fee to outsource Exchange server. Exchange email outsourcing allows businesses to enjoy the same enterprise-strength IT that Fortune 500 companies have, but at a price they can afford.
Outsourcing Microsoft Exchange is becoming more and more popular as small businesses are realizing the benefits of a managed Exchange server. Exchange email outsourcing allows IT staff to worry about your business instead of your email. Also, through Exchange server outsourcing, companies can rest assured that their email is safe and secure.

Through Incognito's managed Exchange server, the smallest companies can benefit from powerful Business Email and collaboration for a low monthly fee. Our 99.99% uptime guarantee and 24x7 world-class support from Microsoft Gold Certified staff makes outsourcing Microsoft Exchange from Incognito a great choice for small companies that want big business IT.

How do I set up Outlook with my Incognito Solutions Hosted Exchange email account?

You can easily set up and use Outlook with your Incognito Solutions Hosted Exchange account.

Step 1: Download Microsoft Outlook 2007 for PC or Microsoft Entourage 2008 for Mac

Step 2: Install the download

Step 3: Double click here to run the setup utility.

How do I use Hosted Exchange Webmail?

In addition to your email account(s), we provide you -- free of charge -- our feature-rich online email program, Outlook Web Access (OWA), which enables you to access your email account from any Internet connection. OWA includes advanced Spam Filtering technology, plus a customizable user interface, message threading, and message highlighting.

To access OWA, go to the following Web address: click here or simply type into your browser

Once there, log in by entering your user name (email address) and password.

How do I set up ActiveSync my Incognito Solutions Hosted Exchange email account to connect to Smart Phone or Pocket PC to the Exchange Server?

Tap Start > ActiveSync and select Server tab (at the bottom).
Server Name:
Click Advanced button
On the Advanced Connection Options page please fill in the following information:
User name: Type your mailbox username. You can find this by navigating to "Wireless Email > ActiveSync" in the "User Name" column of the "Existing Active Sync Users" table.
Password: Type your mailbox password
Domain: EXCH016

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The Spam filter allows you to customize the filter's sensitivity to incoming bulk mail by changing the "Spam Filtering Strength" level. There are settings: 1 2 3 4 5 6 7 8 9 10


If you need further assistance, you can contact
Incognito Solutions Inc. Customer Support via:

+ Email:
+ Telephone: 303-526-3000


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